Your Privacy, Respected.

This hub provides a clear, interactive summary of our Privacy Policy. Our goal is to be transparent about how we handle your data and to make it easy for you to understand your rights.

Policy Effective Date

11 June 2025

This policy is regularly reviewed and updated.

Key Laws Covered

  • UK UK GDPR & DPA 2018
  • USA CCPA / CPRA

Our Commitment

We are committed to protecting your privacy and handling your personal information securely and transparently.

Introduction to Our Policy

This Privacy Policy explains how Holmegarth Limited ("Holmegarth," "we," "us," or "our") collects, uses, shares, and protects personal information when you use our services, website, or interact with us. It is designed to comply with major data protection laws in the UK and USA. By using our services, you agree to the collection and use of information in accordance with this policy. Use the navigation above to explore specific areas of our policy.

What Information We Collect

To provide our services, we collect information in a few different ways. This section breaks down the types of data we gather, from information you give us directly to data collected automatically as you use our services.

Information You Provide Directly

  • Contact Information: Name, email address, postal address, phone number.
  • Account Information: Username, password, and other registration details.
  • Demographic Information: Age, gender, date of birth.
  • Payment Information: Billing address and payment card details (processed securely by third-party payment processors).
  • Communications: Records of your correspondence with us, like support inquiries.
  • User Content: Content you submit, such as comments or reviews.

Why We Use Your Information

We use your data for specific purposes and only when we have a valid legal reason (a "lawful basis") to do so. Explore the reasons below to understand how your information helps us operate and improve our services.

To Provide and Maintain Services

Purpose: To operate our website, create/manage your account, and process transactions.

Lawful Basis (UK GDPR): Necessary for the performance of a Contract with you.

To Communicate With You

Purpose: To send service updates, security alerts, and respond to your inquiries.

Lawful Basis (UK GDPR): Based on our Contract and our Legitimate Interest to provide good customer service.

To Improve and Personalise Services

Purpose: To understand how you use our services, conduct analytics, and personalize your experience.

Lawful Basis (UK GDPR): Based on our Legitimate Interest to enhance user experience, and your Consent for certain activities.

For Marketing and Promotions

Purpose: To send you marketing communications and offers where you have agreed to receive them.

Lawful Basis (UK GDPR): Based on your Consent or our Legitimate Interest for marketing to existing customers.

For Security and Legal Compliance

Purpose: To detect fraud, protect our systems, and comply with applicable laws.

Lawful Basis (UK GDPR): To meet our Legal Obligations and protect our Legitimate Interest in securing our services.

Who We Share Information With

We do not sell your personal data in the traditional sense. However, we sometimes share information with trusted third parties to provide and improve our services, or when legally required. Here’s a breakdown.

Service Providers

Companies that perform services on our behalf, like payment processors, data analytics, and web hosting. They can only use your information for the tasks we ask them to do.

Legal & Law Enforcement

We may disclose information if required by law or in response to valid requests by public authorities, such as a court order.

Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity.

With Your Consent

We may share your information for other purposes, but only with your explicit consent.

International Data Transfers

Your information may be processed in countries outside your own, including the UK and USA. We use legal safeguards like Standard Contractual Clauses (SCCs) to ensure your data is protected when transferred internationally.

Your Data Protection Rights

You have rights over your personal information. These can vary depending on your location. Select your region below to see the specific rights available to you and how to exercise them.

Right of Access

You can request a copy of the personal information we hold about you.

Right to Rectification

You can ask us to correct any inaccurate or incomplete personal information.

Right to Erasure ('Right to be Forgotten')

You can request that we delete your personal information in certain circumstances.

Right to Restrict Processing

You can ask us to restrict the processing of your personal information in certain situations.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format.

Right to Object

You can object to our processing of your data, especially for direct marketing.

Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority, like the Information Commissioner's Office (ICO) in the UK.

How to Exercise Your Rights

To exercise any of your rights, please contact us using the details in the footer. We may need to verify your identity before processing your request.

Cookies & Tracking Technologies

We use cookies—small data files stored on your device—and similar technologies to operate our services, understand site usage, and for advertising purposes. This section explains the types of cookies we use.

Strictly Necessary Cookies

These are essential for the website to function (e.g., secure login, payment processing) and cannot be turned off.

Analytical/Performance Cookies

These help us understand how visitors use our site by collecting anonymous information, allowing us to improve our services.

Functionality Cookies

These remember your choices (like username or language) to provide a more personalized experience.

Targeting/Advertising Cookies

These cookies track your browsing habits to display advertising that is more relevant to your interests.

Your Choices

You can set your browser to refuse or alert you about cookies. However, if you disable them, some parts of our services may not function properly.

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