Holmegarth Proprietary Solution
Concierge: The Walled Garden.
A secure, system-integrated agent that triages business complexity. “The familiar interface of chat, powered by the core intelligence of The Pulse.”
Beyond Standard Chat
Most web chat tools are isolated silos. Concierge uses the web chat bubble as a high-integrity gateway. It triages incoming signals at the point of entry and instantly bridges them into your internal infrastructure, removing the "friction of choice" for your users.
Standard Chatbots
Isolated, rigid pattern-matching, high hallucination risk, no system connectivity.
Holmegarth Concierge
System-integrated, walled-garden data, automated triage, and deep Pulse CRM memory.
The Pulse Foundation
Concierge requires a structured data system to function reliably. We provide The Pulse CRM for free as the foundational engine. This unlocks the ability for your agent to sit across gathered data to perform high-value office augmentation.
System of Record
Pulse acts as the 'memory' core, ensuring Concierge interactions are always anchored to your actual business logic.
The Walled Garden
Strict Knowledge Confinement
Security is maintained through two strictly separate knowledge layers. The agent is confined entirely to your data—eliminating hallucinations and off-brand drift.
Customer Experience
Public-facing triage and support, providing tailored information strictly from your provided website data.
Internal Knowledge
A private staff layer for rapid natural-language access to technical specs, price lists, and internal SOPs.
Augmenting the Office
Think of Concierge as an extra person in the office. Because it sits across your gathered data, it handles the administrative heavy-lifting that typically requires manual staff intervention.
Persona Orchestration
Personalize the Name, Image, and Tone. Your Concierge is an absolute reflection of your brand's voice.
Content Generation
Generate specific price lists, technical summaries, or emails instantly—strictly using your approved data set.
Research & Enhancement
Performs web research to verify details and enhance prospect information around incoming inquiries.
CRM & Hygiene
Automating the maintenance of your system of record: tagging leads and keeping your intake logs clean.
Strategy & Logic
What makes Concierge different from a standard chatbot?
Standard chatbots rely on generic pattern matching and are often disconnected from your systems. Concierge is a personalized 'Digital Colleague' built on The Pulse CRM foundation. It uses the familiar web chat interface to perform deep-system triage, strictly confined to your own business data garden.
Is my business data secure?
Concierge uses a 'One-Shot' security architecture. It does not train public models on your data, and its internal knowledge base for staff is kept entirely separate from the public-facing customer interface.
Can Concierge draft emails in my tone and voice?
Yes. Through Persona Engineering, we define the exact tone and logic core. Because it sits across your data, it can draft communications that are indistinguishable from your internal team.
How does the free Pulse CRM work with Concierge?
Concierge requires a structured system. The Pulse CRM provides this foundation, acting as the 'memory' and system of record for every interaction triaged by the agent.